> For the complete documentation index, see [llms.txt](https://docs.itgrix.ru/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.itgrix.ru/how-to-fix/amo.-oshibki-o-kotorykh-soobshaet-crm.md).

# Amo. Ошибки о которых сообщает CRM

| Текст ошибки                                                                                                                                                                                                                                                                                        | Описание                                                                                                                                                                                                                                                                |
| --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| <p>403 Forbidden<br>Access to account {{XXXX}} is prohibited from your IP address. Occurs when the filtering of access to the API by the "whitelist of IP addresses" is enabled in the account security settings. If you do not use the "white list of IP addresses", then contact the Support.</p> | Доступ к аккаунту {{XXXX}} запрещён с Вашего IP адреса. Возникает, когда в настройках безопасности аккаунта включена фильтрация доступа к API по "белому списку IP адресов". Если вы не используете "белый список IP адресов", то обратитесь в службу поддержки AmoCRM. |
| Admin access only. Please perform the integration under Administrator account to get full api access to account {{XXXX}}.                                                                                                                                                                           | Недостаточно прав для аккаунта {{XXXX}}. Подключите интеграцию под аккаунтом Администратора                                                                                                                                                                             |
| Subscription has ended. It is necessary to pay for the functional                                                                                                                                                                                                                                   | Означает, что закончилась подписка на сервис. Необходимо оплатить подписку на amoCRM                                                                                                                                                                                    |
| "title":"Bad Request","type":"<https://httpstatus.es/400","status":400,"detail":"Код> ошибки 205. В случае повторного возникновения ошибки, обращайтесь в нашу техническую поддержку - <support@amocrm.ru>"                                                                                         | Означает, что были превышены лимиты по контактам и компаниям. Необходимо удалить лишние контакты                                                                                                                                                                        |


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